DMM Fair Housing Policy Statement
DMM is unequivocally and firmly committed to the principle of equal opportunity in housing and the provision of equal professional services without discrimination based on race, color, religion, sex, national origin, handicap, or familiar status.
The rental of housing is open to any person without regard to race, color, religion, sex, national origin, handicap, or familiar status. Any advertising or actions by DMM concerning any property will be in compliance with this policy.
All persons associated with DMM will provide equal professional service without regard to a prospective resident's race, color, religion, sex, national origin, handicap, or familiar status.
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REAL "PEACE OF MIND" FOR PROPERTY OWNERS
So, you don't want or need a full-service management company right now? Or you just aren't sure whether one is right for your property? Well, our unique "Peace of Mind" program offers all the benefits of a big property management firm... for less! Not only do we "unbundle" our services -- allowing you to choose and pay only for those you need -- the program allows you to take advantage of those services only when you need them! You also qualify to take advantage of our complete range of services for as long or as short a period as you like. Now, that's real Peace of Mind!
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FINDING THE BEST RESIDENT MANAGERS
Can't seem to find qualified on-site managers to run your property? DMM is renowned for its proprietary Resident Manager Training School. We thoroughly screen all candidates, put them through four days of intensive course work, and even after that, they still must complete one full year of service under the hands-on guidance of our supervisors before becoming certified resident managers. And, because professional development is a never-ending process, we conduct seminars twice a year for all our managers to sharpen their skills.
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PROMPT, PROFESSIONAL REPAIRS & MAINTENANCE
Whether it's plumbing, electrical, roofing, landscaping, painting or flooring -- or any other request for maintenance, repair, or insurance restoration-- we're on the job for you! Best of all, our clients always get the best possible price, because our size and established vendor relationships allow us to achieve economies of scale -- including comprehensive insurance coverage protection -- other management firms can't match. Of course, free estimates are always provided in advance for your approval.
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WE KNOW YOUR LOCAL RENTAL MARKET
Are you charging high enough rent for your apartments? With local real estate markets affected by many different economic and other factors, how can you be sure? Is rent control an issue? DMM can tell you! We conduct periodic market surveys and property evaluations in your area to ensure your property is competitive with or superior to other comparable buildings, and that your rents are maintained at appropriate market and regulatory levels. Knowledge is power -- and we put our knowledge to work for you, every day!
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PROPERTY INSPECTIONS PREVENT TROUBLE
As part of our regular management services, DMM's field supervisors periodically inspect your property, ensuring that potential problems are identified before they become major head-aches. This preventive approach allows us to plan for short-term, intermediate and long-term maintenance needs, and also helps reduce costly emergency repairs.
SAVE 10%-20% OR MORE ON PROPERTY INSURANCE
We are able to offer the best variety of top-rated insurance carriers, combined with the superior service of a risk manager who can negotiate big premium discounts thanks to our volume. In addition to improving your coverage while reducing costs by up to 20% or more, we can provide you with the following insurance and risk management services:
Ø Access to the most competitive markets in the industry
Ø Loss control analysis, including safety improvement recommendations
Ø Current coverage analysis, including improvement recommendations
Ø Combined workers' compensation to further leverage your savings
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TAKING THE HASSLE OUT OF EVICTIONS
Of all the duties property owners assume, few are more stressful than carrying out an eviction against a problem tenant. At DMM, our in-house legal team takes this bothersome chore off your hands completely! We'll prepare and serve all the necessary legal documents, collect outstanding amounts (recouping moneys owed to you), and follow through to make sure you and regain control of the unit at the earliest possible date. What could be easier?
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HOW COMPETITIVE IS YOUR MORTGAGE RATE?
With today's attractive interest rates and improved real estate market, many property owners may be thinking about refinancing their mortgage. Others may simply want to know if their current mortgage is competitive with what other lenders are offering. We can put you in touch with our real estate financing experts to get the answers you need.
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By now, everyone's heard about the impact of utility industry deregulation, but what does it mean? Big savings, that's what! We can arrange for a complete audit of your current/recent utility bills for possible overcharges, in many cases resulting in refunds! These audits -- which look for hidden charges in today's confusing rates and regulations -- often reveal that many property owners have been over billed for years. We can change all that and put money back in your pocket!
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ARE YOUR PROPERTY TAXES TOO HIGH?
Because real estate values have fluctuated widely over the past decade, many property owners may be paying too much in property taxes without realizing it. The government's not going to tell you your assessed value may have changed -- but we know experts who can! They do all the work, keep up on the latest changes in tax laws, and specialize in identifying over assessed properties and other tax discrepancies of all kinds. Best of all, services are provided on a contingency basis -- unless you receive a refund and/or reduction in your taxes, it costs you nothing!
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Of all the things property owners have to worry about, trash hauling probably isn't at the top of their list. As long as it gets picked up on time, what's the problem? But are you getting the best possible service and price? Thanks to DMM's purchasing power, we can usually negotiate a better deal, and pass the savings along to you -- just one more way we help put money back in our clients' pockets by cutting their expenses.
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PULL THE PLUG ON YOUR CABLE COMPANY
Tired of the hassle of dealing with your local cable company, or watching them make all the money when you could be getting a share? We can arrange to have your current system analyzed and offer you a number of alternatives using state-of-the-art technology. You can purchase your own satellite-based system, or even install a system at absolutely no cost to you... either way, you receive the revenues!
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SHINY NEW APPLIANCES FOR LEASE
We can be your tenants' one-stop source for top-quality, name-brand appliance leasing, including refrigerators, washers and dryers -- all available at low monthly rates. Everything from ordering and next-day delivery, to installation and free service will be taken care of. Best of all, you get to share in the revenues! It's just one more way we help to improve your profits and enhance the marketability of your property!
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REGULATORY COMPLIANCE: IT'S THE LAW
DMM is dedicated to common-sense, businesslike compliance with all applicable local, state and federal housing regulations and code enforcement programs, including the City of Los Angeles apartment inspection program. We work closely with you to ensure your property remains in compliance, and we also help you avoid the bureaucratic hassle and unnecessary costs that can arise when dealing with government agencies.
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MAKING SENSE OUT OF GOVERNMENT-ASSISTED HOUSING
Low-income apartment buildings under contract to the U.S. Department of Housing and Urban Development -- or other government agencies providing rental subsidies or other forms of assistance -- require special management expertise to ensure compliance, avoid rent abatement problems, and other situations unique to government-assisted properties. The DMM team includes experts in this highly specialized area... we're there to help you!
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RECEIVERSHIPS: WHEN TROUBLE STRIKES
DMM has people on staff who are experts in working with court-appointed receiverships and trusteeships governing troubled properties, to ensure they perform to expectations and are operating in top condition. In addition, our staff has years of proven experience acting as court-appointed receivers with regard to troubled properties.
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BUYING OR SELLING? TALK WITH THE REAL ESTATE PROS
Thinking of selling your property, or maybe acquiring new ones? DMM provides complete in-house real estate brokerage services. We'll help you find a qualified buyer if you're selling... or, if you're buying, we'll help you find the perfect location! And, our financing and escrow experts can handle all the paperwork and other details. Why go anywhere else?
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